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Customer Review
Reviewed in the United States on November 7, 2009
I've used just about every security system in the world over the years and a year ago settled on Kaspersky 2009, which is easy to use, runs well, and does everything perfectly.
Then, in September, it came time to renew my annual license. I paid my money, and, instead of just renewing me, Kaspersky sent me their new program, 2010. I installed it with no problem. The interface is more complicated but not *really* hard to figure out. After a while, however, I started noticing that there were various sites that I couldn't get to on the Internet (I use Chrome as my browser). Then I discovered that some programs, such as Eudora and Agent were taking longer and longer and longer to shut down when I clicked the X in the corner. And that almost *all* programs I opened or *all* websites that I went to were *much* slower in starting up than they had been before. I tried getting help for various issues at the online Forum where various people send in their problems and other people, including, I guess, some types hired by Kaspersky, try to help them. I got various answers but not very good ones.
I finally discovered by reading a number of anguished threads in the Forum that *lots* of people were having terrible slow-down problems with Kaspersky 2010, even though 2009 had run smoothly. A few people said that the only way they fixed their problems was to uninstall 2010 completely and to reinstall 2009. Finally, after 2010 suddenly vanished from my screen and disappeared *entirely*, I used "Revo Uninstaller" (a *great, free* program, by the way, that everyone should have) to uninstall 2010 and then, using my CD that I had bought a year earlier, finally managed to reinstall 2009. It was hard, though, and took me several hours, countless reboots, and various clean-ups that hadn't been necessary when I first installed it a year ago. Now my system is once again humming along with 2009 and all the problems that I experienced with 2010 are gone.
Buying 2010 is like buying Microsoft Vista and installing it if you had previously been running XP -- a big mistake, and don't do it! It's nothing but a piece of over-priced bloatware that is full of bugs and should never have been released. Users of Internet Explorer 8, particularly: take warning! According to the Forum threads, it's *really* a problem with that browser!
PS -- For the Teckies: My computer is a Compaq Presario, with XP Home Edition, Service Pack 3, Pentium 4 CPU, 2.80 GHz, 1.00 GB of RAM, running Google Chrome as the *only* browser on the system.
Then, in September, it came time to renew my annual license. I paid my money, and, instead of just renewing me, Kaspersky sent me their new program, 2010. I installed it with no problem. The interface is more complicated but not *really* hard to figure out. After a while, however, I started noticing that there were various sites that I couldn't get to on the Internet (I use Chrome as my browser). Then I discovered that some programs, such as Eudora and Agent were taking longer and longer and longer to shut down when I clicked the X in the corner. And that almost *all* programs I opened or *all* websites that I went to were *much* slower in starting up than they had been before. I tried getting help for various issues at the online Forum where various people send in their problems and other people, including, I guess, some types hired by Kaspersky, try to help them. I got various answers but not very good ones.
I finally discovered by reading a number of anguished threads in the Forum that *lots* of people were having terrible slow-down problems with Kaspersky 2010, even though 2009 had run smoothly. A few people said that the only way they fixed their problems was to uninstall 2010 completely and to reinstall 2009. Finally, after 2010 suddenly vanished from my screen and disappeared *entirely*, I used "Revo Uninstaller" (a *great, free* program, by the way, that everyone should have) to uninstall 2010 and then, using my CD that I had bought a year earlier, finally managed to reinstall 2009. It was hard, though, and took me several hours, countless reboots, and various clean-ups that hadn't been necessary when I first installed it a year ago. Now my system is once again humming along with 2009 and all the problems that I experienced with 2010 are gone.
Buying 2010 is like buying Microsoft Vista and installing it if you had previously been running XP -- a big mistake, and don't do it! It's nothing but a piece of over-priced bloatware that is full of bugs and should never have been released. Users of Internet Explorer 8, particularly: take warning! According to the Forum threads, it's *really* a problem with that browser!
PS -- For the Teckies: My computer is a Compaq Presario, with XP Home Edition, Service Pack 3, Pentium 4 CPU, 2.80 GHz, 1.00 GB of RAM, running Google Chrome as the *only* browser on the system.
